Real-time airport intelligence for the organizations that shape travel

Layover collects a data type nobody else has: real-time experiential passenger intelligence. Not sensor data. Not check-in data. Not survey data. Actual passenger experiences, structured by AI, validated by community.

From terminal to dashboard in real time

Step 1

Traveler drops intel

Voluntary real-time observations

Step 2

AI processes and structures

Classification, verification, scoring

Step 3

Community validates

Upvotes, flags, peer review

Step 4

Dashboard delivers insights

Role-specific intelligence

For Airport Authorities

Know what travelers experience in every terminal, every hour.

  • Terminal Performance Scores: Real-time dimensional scoring across Security, Food, Lounges, Facilities, Wayfinding, and Connectivity

  • Security Operations: Checkpoint wait time trends, peak hour analysis, PreCheck vs Standard vs CLEAR distribution

  • Passenger Sentiment: What travelers love, what frustrates them, what they wish you had

  • Official Notices: Broadcast weather alerts, construction advisories, and operational updates directly to every Layover user at your airport

  • Competitive Benchmarking: See how your airport compares to peer airports on every dimension

  • PDF Reports: Generate comprehensive performance reports for board meetings, FAA reviews, and stakeholder presentations

Custom pricing based on your needs. to learn more.

For Concession Operators

Know which locations are winning and losing in real time.

  • Location Performance: Live ratings, wait times, and quality scores for every location you operate

  • Competitive Position: How your locations rank against every other option in the terminal

  • Customer Feedback: Real traveler reviews -- what they love, what needs work

  • Peak Hours: When your locations are busiest and when you are losing traffic

  • Lounge Notices: Post closures, reduced hours, and announcements directly to cardholders

  • Staffing Intelligence: Know when to staff up based on real passenger flow patterns

For Travel Card Issuers

Understand your lounge network like never before.

  • Lounge Utilization: Crowdedness patterns across your partner lounges worldwide

  • Cardholder Satisfaction: Real sentiment from cardholders about their lounge experiences

  • Network Gaps: Airports where cardholders report no lounge access -- expansion opportunities

  • Benefit Awareness: Which benefits travelers actually use and value vs which go unnoticed

  • Competitive Benchmarking: How your lounge network compares to Priority Pass, Centurion, Plaza Premium

For Airlines

See your terminals through your passengers' eyes.

  • Terminal Experience: How passengers rate their experience in your terminals vs competitors

  • Connection Intelligence: Gate-to-gate times, tight connection success rates, transfer pain points

  • Boarding and Gate Satisfaction: Real-time feedback on gate areas, boarding processes, and staff interactions

  • Operational Correlation: How security delays and terminal issues affect your on-time performance

  • Competitive Benchmarking: Terminal-by-terminal comparison against competing airlines at shared hubs

A dashboard built for decisions

Everything an enterprise buyer needs to act on passenger intelligence.

Real-Time Feed

Live stream of passenger intel as it is reported

AI Insights

Automated strategic recommendations powered by community data

PDF Reports

One-click professional reports with executive summaries and benchmarking

Official Notices

Broadcast alerts and advisories directly to travelers

Time Period Filtering

Analyze any date range -- last 7 days, quarter, year, or custom

Role-Based Views

Each stakeholder sees exactly what matters to them

Expansion Triggers

Track community growth metrics that determine when to expand

Revenue Pipeline

CRM for tracking enterprise leads and contracts

Data you can trust

Three-Layer Moderation

Client-side filtering, AI review, and community reporting ensure only quality data reaches your dashboard.

Relevance Decay

Stale data automatically fades. Security intel expires in 2 hours. You always see what is current.

Source Verification

GPS-verified location, structured contribution forms, and anomaly detection maintain data integrity.

Launch Partner

DFW International Airport

Our proving ground and first market.

5 terminals10 security checkpoints8 lounges30+ food locationsReal-time coverage

Full case study coming soon. to see live DFW data.

Ready to see what your passengers experience?

Request a demo and we will walk you through live data from DFW.

No hardware required

Data comes from travelers, not sensors or cameras.

Live in weeks, not months

Dashboard access provisioned within days of signing.

Data you cannot get anywhere else

Real-time experiential intelligence from actual passengers.

Custom enterprise pricing

Tailored to your airport count and data needs.